About Securus Technologies
The non-profit organization was established in 1986 to deliver quality services and products to state prisons and public safety agencies. Together with its affiliates, Securus Technologies serves over 2,600 correctional facilities and organizations across the U.S and Canada. Currently, the firm has over 1,000 employees around the world. In July 2016, Securus Technologies announced its investment of over $600 million in patents and acquirement’s. With offices in Texas, Atlanta, Carrollton, and Allen, Securus Technologies commits to serving as many prisoners as possible.
With the determination to provide quality civil and criminal justice technology solutions to correction facilities, Securus Technologies improves public safety while modernizing the incarceration experience. More than 100 public safety and correctional agencies rely on Securus Technologies for security, advanced technologies, designers, and technicians. With hundreds of patents secured such as technologists, designers, engineers, and thinkers, Securus Technologies’ products and services are exquisite and reliable.
From linking inmates to friends and family members, Securus Technologies keeps the world safe by channeling information to the right places. Securus Technologies connects investigators with emergency operators and responders to detect criminal activities within correction facilities. Leveraging its qualified, experienced professionals, Securus Technologies commits to serving the public by offering emergency response, facility management, incident management, ICT services, information management, and monitoring services to correction facilities. Headquartered in Dallas, Texas, Securus Technologies attends to over 1.2 million prisoners across North America.
In a move to improve customer services, Securus Technologies built a 220 seating capacity call center, which ranks as the world’s largest call center. As such, Securus Technologies has control over its customers while offering an open communication channel to prisoners, family members, and friends.